As a working student you will do the following

Technical analysis and commercial processing of sales returns in CRM and ERP
Commercial processing (quotation preparation, order forwarding and overall processing) of incoming enquiries from a case

What you bring with you

Enrolled student in Business Administration, Industrial Engineering, or a related field
Basic knowledge of CRM and ERP systems (z. B. MS Dynamics, Business Central)
Strong analytical and organizational skills
Technical affinity to support product evaluations in return cases
Customer- and service-oriented mindset
Strong communication skills for coordination with internal teams and external customers
Fluency in German and English, both spoken and written
Proficiency in MS Office, especially Excel and Outlook

You also

First practical experience in customer service, sales support, or order processing
Familiarity with commercial workflows such as quotation and order handling

That is a given for you

Working Student / Internship After Sales Service and Support

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