Operations Site Manager NEW

As Operations Site Manager, you will define and drive the strategic direction of the plant in alignment with overall business objectives. You will lead the execution of this strategy, ensuring alignment with key performance indicators and company goals related to operational efficiency, product quality, cost optimization, and service excellence. A critical part of your role is to ensure the right level of stock to service our customers on time and in full. Ensure full compliance with regulatory standards and internal policies is required, while also overseeing, guiding, and evaluating the performance of middle management. You also act as the site manager for other functions, supporting them locally to achieve their goals.

RESPONSIBILITIES

Planning and Procurement

• Develop and manage planning based on the Market Rate of Demand (MRD) framework to maintain optimal inventory levels.
• Support the team in ensuring the availability of raw materials, packaging, and components to support uninterrupted production.

Production Management

• Site roadmap and facility management. Responsible for defining required investments to align with business strategy and needs.
• Develop and manage production scheduling efficiently to ensure service while minimizing downtime
• Drive continuous improvement initiatives using ITW Toolbox methodologies (e.g., 80/20, Inlining). Monitor and enhance productivity and process efficiency through KPIs
• Oversee daily production operations, ensuring adherence to quality, safety, and environmental standards.

Warehouse Management

• Ensure high levels of customer satisfaction through excellence in receiving, storing, and dispatching goods.
• Optimize warehouse space and logistics resources using the 80/20 approach.
• Organize and maintain inventory accuracy and assign workforce based on production and sales demand.

Customer Service

• Ensure efficient order processing and delivery to meet customer expectations.
• Maintain clear and proactive communication with customers and the sales team regarding orders, deliveries, and issue resolution.

Team Leadership and Management

• Lead, inspire, and develop a high-performing team.
• Promote a culture of safety, collaboration, accountability, and continuous improvement.

Site Management

• Local relay for onsite colleagues or remote ones helping them achieve their goals

JOB REQUIREMENTS

ADDITIONAL INFORMATION