Business Planning & Performance Director NEW

Job description

ROLE PURPOSE

This role is for a results-driven strategic leader who will lead with vision, plan with purpose, and drive growth that inspires – our Business Planning Director turns bold ideas into reality. This position will support and work closely with the CPS Managing Director to achieve strategic operational alignment across all of the teams to deliver our goals and drive high performance and continuous improvement. The Business Planning and Performance (BP&P) directorate is responsible for leading the definition and management of the CPS strategy and priorities, ensuring effective risk management and setting the budget, commercial plans and considering the relationship with stakeholders while understanding the complexities of our long term hand-back responsibilities.

Role:

• To set the overarching direction for CPS and drive digital capability improvements to ensure successful delivery of CPS contract handback obligations.
• Guide the Performance Quality & Improvement team to effectively achieve designated business objectives.
• Oversee establishment of CPS business Enterprise Risk Management to ensure business continuity is assured and opportunity is embraced.
• Maintain the relevance of the Customer and Business Strategies to address the evolving demands of the network, our clients (National Highways and Connect Plus), JV Parent Companies and our road users
• Prioritise client management and relationships, aiming to extract maximum value and alignment with the Parent Companies within the JV Partnership
• Lead the BP&P team to drive high performance and continuous improvement across the business aloigned to the business strategy and plans.

INTERFACES

INTERNAL: · CPS: Peers on the CPS SLT as well as ‘Heads of’ / SMT across CPS.

EXTERNAL: Allocated responsibility for relationships with leaders in our clients Connect Plus (CP) and National Highways (NH) plus Parent Company & JV Partner Board members

ACCOUNTABILITIES

• Foster, empower and sustain a high-performing team dedicated to exceeding contract performance expectations.
• Define and regularly review CPS business plans considering current challenges, future opportunities, and evolving stakeholder requirements.
• Build change capability across CPS and support the delivery of major change programmes
• Lead the enhancement, delivery and adoption of data and digital capability for CPS
• Develop business performance management and risk reporting, tracking business performance trend analysis against plans and address issues promptly and efficiently.
• Manage all Stakeholder and Customer relationships, including NH, CP and road users.
• Prepare and review strategy and annual plan to manage Handback and contractual obligations
• Ensure Enterprise Risk is appropriately managed and communicated to the executive level within CPS (Senior Leadership Team and CPS Board) while educating and influencing on the risk-based decision culture in CPS.
• Holding business leaders accountable and closely monitoring performance and risk against our customer satisfaction, strategic business and contractual obligations.
• Building strong working relationships with fellow senior managers to enhance collaboration across teams.
• Demonstrate a deep understanding of safety and wellbeing standards and able to communicate with enthusiasm and credibility to inspire and energise the team towards achieving our goals.

What do we need from you

REQUIRED Qualifications/ skills/ experience:

• A relevant professional qualification and ideally Chartered / Incorporated status with a recognised and relevant UK institution.
• Demonstratable effective leadership skills to inspire teams, foster collaboration and drive innovation and continuous improvement.
• Proven competencies in setting successful and aligned business strategies in a dynamic environment.
• Proven capability to deliver digital change leadership
• Detailed knowledge of Digital Information techniques in an infrastructure asset management environment.
• Proven experience of delivering effective risk-based decision strategies.
• Ability to build and maintain strong relationships with key stakeholders
• Excellent communication skills to translate the CPS vision, strategies and goals to all levels of the organisation

Personal attributes:

• An inspirational leader who sees the big picture, motivates teams and empowers decisions to create a culture of curiosity, innovation and high-performance. · Strategic thinker, problem solver and informed decision maker. · Strong analytical, planning and decision-making skills to drive continuous improvement.
• Effective strategic communicator with the ability to confidently challenge and negotiate positive outcomes. · Demonstrate trust and reliability to establish an improved culture of accountability across CPS · Commercially and politically astute to navigate complex issues. · Show resilience, integrity and positive attitude in dynamic situations.

BEHAVIOURS

• Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.
• Energising: Role models positive and energised project focussed attitudes towards and continuous improvement.
• Challenging: seeks and advocates improvements to add value and drive continuous performance.
• Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.
• Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals