Technology Services Director UK and Ireland NEW

Job description

As part of our wider collaboration and growth initiatives, we are currently seeking to appoint an individual into the role of Technology Services Director UK and Ireland. Reporting directly to and working closely with the Head of Streets and Technology and the Market Director – Technology, you will be a key member of the Streets and Technology senior leadership team for the UK and Ireland (UK&I) Business Unit.

Your remit will span our core service areas:

• Street Lighting
• Traffic Signals
• Intelligent Transport Systems (ITS)
• Connected Vehicles
• Transportation Digital Services

In this role, you will lead and manage the Technology Operating Unit, with a specific focus on operational delivery, project and resource management, workload pipeline, people management and staff engagement. This is an exciting opportunity to contribute to our focus on people, clients, technical excellence, and quality. Your exceptional leadership skills will be instrumental in guiding innovation and delivering a better world.

Here’s what we’re looking for:

You are a highly motivated, organised, and proactive leader with a proven track record in the Transport Technology consultancy industry. Your deep understanding of the UK&I Transport and mobility markets, consultancy service delivery, coupled with your grasp of the social, political, and economic drivers that influence it, will be integral to your success in this role. With experience in leading diverse teams in a fast-paced environment, you have excelled in service planning, transport technology design and delivery whilst driving data-led operational performance and quality improvements. As a leader you are responsible for fostering a culture of success, engagement, and development within the team while ensuring the successful management of projects from inception to completion.

Key Responsibilities

The Technology Director will be accountable for safety, quality, ethics, people management and delivery of the operational performance of the Operating Unit; specifically, they will:

• Lead by example by visibly driving our Safety, Health & Environmental (SH&E) culture, ensuring effective implementation of AECOM SH&E policies and procedures throughout the region, and achievement of the SH&E core value metrics.
• Be Accountable for the Operating Unit’s performance versus the Financial Year plan and outlook – key performance metrics being Net Service Revenue, Book to Burn, Gross Margin %, Cost Utilisation %, FTEs, Enterprise Capability plan, Controllable Overheads, Day Sales Outstanding, Data Quality Index and employee attrition.
• Accountable for the accuracy of the contracted pipeline revenues for the Operating Unit by ensuring that our project and financial systems and processes are complete and accurate.
• Ensure that the Operating Unit has in place the right resource management processes, including collaboration across other units and with Enterprise Capability, project managers and technical experts, to provide predictable workload forecasts and allocate resources effectively to optimise project and business performance.
• Maintain a culture where AECOM is recognised as a great place to work by upholding and communicating AECOM’s values (incl. wider Social values), championing equity, diversity and inclusion, promoting employee engagement, career development and succession pathways.
• Work alongside the Market Director – Technology to support client development and growth opportunities through mining of existing contracts, winning new business and optimising return on client account management.
• Identify and attract new talent and support recruitment and retention initiatives within the Operating Unit.
• Apply AECOM governance to all of the Operating Unit of Go/No Go Processes in accordance with our delegated powers.
• Drive effective change and continuous improvement to increase efficiency, profitability, and operational quality within and Operating Unit and across its Projects and Programmes
• Drive project delivery and commercial excellence, ensuring projects are completed on time, on budget, to the right quality and to the clients satisfaction.
• Ensure compliance with all AECOM policies and procedures and uphold our core values.
• To effectively undertake the above responsibilities we anticipate that up to 2-3 days/week would be required with the remainder spent on Technical Projects.

As an inclusive AECOM leader , you will have:

• Demonstrated dedication to fostering a culture of respect, diversity, and inclusion.
• Proven ability to build and retain a diverse and inclusive workforce while nurturing talent development, mentoring and coaching.

Come grow with us:

And let’s not forget about the perks at AECOM. You’ll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days

Qualifications

• A track record of achieving/exceeding financial KPIs and driving business growth.
• Effective communication, interpersonal, presentation and negotiation skills.
• Flexible and proactive approach and ability to adapt to changing circumstances.
• Experience in leading teams to deliver project outcomes across a wide range of sectors and travel modes from policy and strategy development through appraisal and feasibility to evaluation.
• Demonstrated success in implementing change programs and managing data-driven performance improvements.
• Demonstrable expertise in transport technology procurement and one of advisory, design/specification or operations

Preferred Qualifications

• Membership of a recognised professional body in an appropriate discipline.
• Master’s or Bachelor’s Degree in an appropriate discipline.