Senior Product Manager – Enterprise Customer Experience

Job description

Aerones builds intelligent robotic systems and software that extend the life of wind turbines and make renewable energy operations predictable, efficient, and data-driven. Our robots perform inspection, maintenance, and repair services on thousands of turbines worldwide, generating one of the largest wind asset datasets in the industry.Our Enterprise Customer Experience team turns this data into insight and foresight — giving customers a transparent, intelligent view of their fleet’s health and empowering them to shift from reactive to preventive maintenance.

Role Summary

We’re looking for a Senior Product Manager to lead the vision, strategy, and execution of the Aerones predictive maintenance and workorder execution digital solution — the core interface through which global wind asset owners, operators, and OEMs experience Aerones.You’ll shape how our enterprise customers see, understand, and act on turbine health data — transforming millions of inspection and repair data points into predictive intelligence and clear business decisions.This is a rare opportunity to build a customer-facing platform that will redefine how the wind industry manages risk, performance, and lifetime value of assets.

What You’ll Own

• Define and execute the multi-year product strategy for the Aerones Client Portal a.k.a. Wind Turbine Performance Hub ecosystem — including inspection data visualization, workorder workflows, and predictive maintenance intelligence.
• Partner with enterprise clients (OEMs, operators, asset managers) to deeply understand their decision workflows, and turn those insights into powerful, intuitive digital experiences.
• Lead the evolution of the Wind Turbine Performance Hub — from inspection review to actionable risk forecasting and repair prioritization.
• Connect data and decisions by integrating inspection, repair, and sensor data into coherent fleet-level analytics and ROI forecasting tools.
• Design for trust and clarity — build reporting, benchmarking, and collaboration features that become a daily part of our clients’ operational rhythm.
• Collaborate cross-functionally with engineering, data, design, and service product teams to align on shared outcomes and deliver measurable impact.
• Establish clear impact metrics: customer adoption, decision latency, anomaly resolution rates, and ROI realized from preventive actions.

What Success Looks Like

• The Aerones Wind Turbine Performance Hub becomes the single source of truth for enterprise customers to manage fleet health and maintenance priorities.
• Customers actively use the Wind Turbine Performance Hub for daily operations and strategic planning.
• Preventive maintenance decisions increase measurably, reducing downtime and repair costs.
• High customer satisfaction and trust in Aerones as a data partner — not just a service provider.
• Scalable platform foundations that enable new data products and predictive capabilities.

Requirements