Power Markets (Senior) Analyst, Client Solutions

Job description

Aurora’s Software Solutions team is building the global investment analytics platform for the energy transition. Widely adopted by leading energy companies and investors, the platform changes the way that energy market analytics is performed and delivered. To best enable the user experience, both through product development and analysis delivery, Aurora is developing a global Client Solutions team that provides the critical end-to-end interface between the underlying model development and the end user.

We are seeking an energetic Power Markets (Senior) Analyst to join the team in Warsaw, to support our cutting-edge software suite in Poland and Central Europe. This role is critical in the expansion of Aurora’s software offering, and sits cross-functionally between the Advisory, Product, Research, and Commercial teams at Aurora, demanding power markets expertise and proficiency in using Aurora’s software products.

The successful candidate will combine astute analytical ability with excellent communication skills and a passion for working with clients. They will be confident in topics concerning power markets and the energy transition, and eager to work in a creative, intellectually stimulating, and supportive environment where they will play a driving role in one of Aurora’s key strategic priorities.

Key Responsibilities

• Empower leading developers, utilities, and funds across the power sector to deploy capital to the Energy Transition, by integrating Aurora’s software into their strategic investment decisions
• Host specialized onboarding trainings to guide customers to use the software in order to build and interpret their energy market views
• Perform feature-bridging analyses for client projects, enabling access to pre-release features other internal functionality
• Help clients use software outputs in transactions, using Aurora’s software to deliver bankable valuations and insights
• Provide first-line-of-defense troubleshooting clients’ questions, ensuring they unlock value from the software, and work with other internal teams where escalations are required
• Shape product roadmaps by providing key customer insights
• Monitor customer usage data in order to perform strategic retention activities

Skills, Knowledge and Expertise

Required attributes:

• At least 1 year of professional experience in an analytical and knowledge-driven role
• Strong analytical capabilities in engineering, business, economics, or similar
• Strong communication skills and a level of confidence in client-facing situations
• A high degree of persistence in reaching goals and a hands-on approach to ensuring targets are achieved
• Strong team player with a track record of success in team environments
• Business fluency (C1 level) in Polish and English

Desirable attributes:

• Polish (or other Central European) power market analytics experience, preferably with experience of power market models
• Professional exposure to energy and power markets
• Experience in client-facing roles, preferably in a B2B setting

What we offer