Technical Repair Engineer

Job description

At British Gas, our mission is to sell it and mend it.   

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers.

Base Salary is £45,483 plus up to 6.2k London weighting allowance (Dependent on area) with uncapped OTE – £62,640 (Including LWA) is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.

Here’s what we’re looking for:

• A natural dedicated focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
• 3 year’s qualified experience of fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers