Protection Applications Engineering Lead Expert

Job description

You will collaborate with R&D teams to continuously improve and evolve products, ensuring that MiCOM relays and HVAC solutions meet the highest standards of performance, quality, and reliability. In this role, you will be directly involved in pre-sales and post-sales activities, contributing to the growth and success of the Grid Automation business.

Roles and Responsibilities

• Provide expert-level technical support for HVAC systems and MiCOM relay applications, ensuring that both pre-sales and post-sales activities are aligned with customer needs and expectations.

• Focus on products from Stafford, Bilbao, and Markham, including P40, P40A, P40AE, 650, 3 Series, MM, UR, 8 Series, and legacy products. Develop and optimize protection applications for complex HVAC schemes and relay-based solutions.

• Design and optimize protection applications for complex schemes; develop Application Notes, articles, and guidance to drive product sales and facilitate Grid Automation project delivery.

• Resolve customer complaints (ACT) related to products and prepare necessary communications, such as 8D and engineering reports. Take accountability for resolving critical issues, such as maloperations, and perform site visits for analysis, troubleshooting, or customer meetings.

• Provide product and application training for new products and product evolutions. Develop and update training modules as needed, including customer training responsibilities in select cases. Lead or contribute to customer events like regional roadshows, seminars, in-depth training, and pilot projects for new technologies.

• Collaborate with R&D to contribute to the product roadmap, including validating new products and product evolutions.

• Maintain a broad awareness of Grid Automation product initiatives to ensure technical excellence, timely project completion, effective use of resources, and responsiveness to customer needs.

• Provide technical leadership in power system protection; participate in industry committees and influence the evolution of strategic technologies.

• Collaborate with PL teams on the application and implementation of new or evolving standards and technologies within the product roadmap. Work closely with a multi-site team of experts and demonstrate proficiency in presenting and showcasing technology solutions to customers.

• Collaborate across departments and teams across multiple sites to ensure efficient workflows.

• Willingness to travel globally up to 25% of the time.

Required Qualifications

• Advanced experience in Electrical Engineering or Electronics & Communications, knowledge level is comparable to a BS degree in Electrical Engineering or Electronics & Communications.

• In-depth knowledge of protection relay applications across transmission, distribution, and industrial sectors.

• Significant experience with numerical protection devices.

• Extensive experience in power system protection, or an advanced degree in lieu of less experience.

• Fluency in English is required; proficiency in additional languages is a plus.

What will make you stand out

• Ability to work in small teams and lead moderate initiatives.

• Capable of managing multiple projects simultaneously.

• Significant oral, written, relational, and leadership skills.

• Effective problem-solving, analytical, and organizational abilities.

• Highly flexible and adaptable to changing business needs.

GE Vernova is a world leader in the energy solutions market with a portfolio of energy businesses across the globe. Grid Solutions provides equipment, systems, and services to bring power reliably and efficiently from the point of generation to end power consumers. We electrify the world with advanced grid technologies and accelerate the energy transition – and we want you to be part of that change and enjoy imagination at work.
If you are ready to make a difference and usher in a new era of clean, reliable energy, come join us.