Field Service Specialist

Job description

About the Role

We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. You’ll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignments.

What We Offer

• Competitive salary and company car
• Hybrid working – WFH
• On-site/offshore allowances and overtime payments
• 25 days paid holiday plus bank holidays and sick pay
• Onsite daily allowance
• All travel and mobilisation costs covered and work from home when not on site
• Comprehensive benefits: 7% matched pension, free life assurance, employee assistance programme, referral scheme, discounts on high street brands and Johnson Controls products, cycle-to-work scheme
• The opportunity for additional earnings through our Ship2Shore programme

Key Responsibilities

Service & Maintenance

• Perform planned and reactive servicing of marine fire detection and alarm systems (smoke, heat, multi-sensors, aspirating detectors, water mist)
• Diagnose, repair, and upgrade equipment to manufacturer and statutory standards
• Complete detailed service reports and log all site work

Commissioning

• Lead or support commissioning of new and upgraded systems on vessels and offshore installations
• Carry out programming, integration, and functional testing
• Collaborate with electrical, automation, and shipbuilding teams

Graphics Systems

• Install, configure, and troubleshoot fire alarm graphics interfaces (annunciators, HMI systems)
• Ensure accurate real-time system status
• Liaise with software providers and customer IT teams

Customer Support

• Provide technical guidance to vessel crews and operators
• Deliver training sessions and demonstrations
• Represent the company professionally on board and in project meetings

Qualifications & Experience

Essential

• Proven Electrical Engineering experience
• Degree or qualification in Electrical/Electronic or Control & Instrumentation Engineering
• Ability to interpret client technical specifications
• Minimum 3 years’ experience servicing and commissioning fire detection systems (BS 5839)
• Familiarity with major brands (Autronica, Tyco, Siemens, Consilium, Kidde, etc.)
• Hands-on experience with graphics systems and HMI interfaces
• Full UK driving licence
• Willingness to work ad-hoc and offshore and overseas

Desirable

• Marine/offshore field experience
• Knowledge of Ethernet/IP networks and serial interfaces
• Offshore safety training (BOSIET, HUET, STCW) – training provided if not held
• PLC integration experience
• SC security clearance (background check required)