Field Service Superintendent 4-stroke – Poland (F/M) NEW

Job description

As a Superintendent specializing in 4-stroke engines, you will lead and execute field service activities for marine and industrial applications. Your responsibilities will include installation, maintenance, troubleshooting, and repair of 4-stroke engine systems, ensuring optimal performance and reliability for our customers. You will act as a technical expert and team leader, providing guidance during complex service operations and maintaining compliance with Wärtsilä QEHS standards.

Your work will directly contribute to enhancing customer trust and ensuring operational excellence across diverse projects.

Responsibilities:

• Lead and execute field service activities for 4-stroke engines, including installation, maintenance, troubleshooting, and repair.
• Provide technical expertise and guidance to service teams during complex operations.
• Ensure all work complies with Wärtsilä QEHS guidelines and site procedures.
• Prepare accurate service reports and documentation for internal and external stakeholders.
• Communicate effectively with customers to provide updates and solutions during work execution.
• Maintain high standards of safety and quality throughout all service activities.
• Support training and mentoring of junior technicians to strengthen team capabilities.

To be successful in this role, we expect you to have:

• Relevant technical education or equivalent combination of education and experience.
• Strong technical expertise in 4-stroke engine systems for marine and industrial applications.
• Proven experience in installation, maintenance, troubleshooting, and repair of 4-stroke engines (experience with Wärtsilä 46F, Wärtsilä 46, and Sulzer ZA40S is a plus).
• Excellent communication skills in English (verbal and written).
• Leadership skills with the ability to manage diverse teams during field operations.
• US Visa B1/B2 (mandatory for travel).
• Availability for domestic and international travel.

As an ideal candidate, we expect you to have:

• High integrity.
• Passion for customer service and technical excellence.
• Strong focus on quality and safety.
• Critical thinking
• Excellent communication skills (verbal and written) in languages needed to support the team.
• Strong organizational skills and a team player mindset.
• Ability to work effectively with individuals from diverse cultural backgrounds.

Physical & Mental/Reasoning Demands:

These are the physical and mental requirements of the position as it is typically performed:

• Vision: Close; Distance; Depth.
• Color Perception (Red, Green, Amber).
• Hearing/Listening.
• Clear Speech.
• Touching: Dexterity; Hand; Finger.
• Ability to Mount and Dismount Forklift/Truck.
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl.
• Lifting: 45 Pounds; 5 Times per shift.
• Carrying: 25 Pounds; 5 Times per shift.
• Driving (local/over the road).
• Bend/Squat/Sit and Stand for a prolonged period of time.
• Climbing / Balance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Works Alone / Works with Others.
• Verbal Contact with Others; Face-to-Face Contact.
• Inside / Outside.
• Extreme Heat / Extreme Cold.
• Noise.
• Mechanical Equipment.
• Electrical Equipment.
• Pressurized Equipment.
• Moving Objects.
• High Places.
• Fumes/Odors.
• Hazardous Materials.
• Dirt/Dust.