{"id":10020,"date":"2026-01-12T00:30:55","date_gmt":"2025-12-22T06:07:24","guid":{"rendered":"https:\/\/jobtek.eu\/?post_type=job_listing&#038;p=10020"},"modified":"2026-05-11T10:30:14","modified_gmt":"2026-05-11T08:30:14","slug":"3e-junior-saas-engineer-brussels-belgia","status":"publish","type":"job_listing","link":"https:\/\/jobtek.eu\/en\/stanowisko\/3e-junior-saas-engineer-brussels-belgia\/","title":{"rendered":"Junior SaaS Engineer"},"content":{"rendered":"<p>As a SaaS Engineer, you&#8217;ll play a key role in ensuring the smooth running of our services while maintaining a high level of customer satisfaction. You&#8217;ll be instrumental in maintaining our\u00a0\u00a0and providing first-level support to our clients, as well as assisting with onboarding and the development of new features.<\/p>\n<p><strong>Your key responsibilities will be:<\/strong><\/p>\n<p>1. Technical SaaS Support:<\/p>\n<ul>\n<li>Handle first-level requests from\u00a0<strong>the biggest Renewable Energy Actors<\/strong>, providing efficient solutions to PV or BESS technical issues and discussing more complex problems with the Senior SaaS Engineer team when necessary.<\/li>\n<li>Assist the service delivery team with the\u00a0<strong>deployment of assets<\/strong>\u00a0into the SynaptiQ platform.<\/li>\n<li>Understand clients&#8217; needs and translate these into appropriate technical solutions.<\/li>\n<li>Support clients in maximizing their usage of SynaptiQ.<\/li>\n<\/ul>\n<p>2. Contribute to further Product enhancement:<\/p>\n<ul>\n<li>Provide input\/ideas for the\u00a0<strong>development<\/strong>\u00a0and maintenance of the SynaptiQ platform.<\/li>\n<li><strong>Implement new features<\/strong>\u00a0and improvements under the supervision of Senior SaaS Engineers.<\/li>\n<li>Carry out testing of new features and updates, identifying bugs, assist in their resolution and ensuring the platform&#8217;s stable operation.<\/li>\n<li>Adhere to quality standards to ensure the software meets both technical and customer needs.<\/li>\n<\/ul>\n<p>3. Issue resolution:<\/p>\n<ul>\n<li>Collaborate with Development teams to diagnose and resolve Second and Third-Level issues.<\/li>\n<li>Act as the main point of contact for clients, ensuring effective communication and delivering the best possible solutions.<\/li>\n<li>Focus on improving internal processes and updating documentation to facilitate the seamless handover of complex issues from Second and Third-Level support to the First-Level team, enhancing efficiency and service quality.<\/li>\n<\/ul>\n<p>4. Process Improvement:Propose creative solutions to improve or automate internal tools and processes, discuss development roadmap, and implement solutions.5. Continuous Learning:<\/p>\n<ul>\n<li>Keep abreast of the latest developments in SaaS technologies and platforms and the new market requirements regarding renewable energy.<\/li>\n<li>Continually improve your knowledge and skills to contribute more effectively to the team<\/li>\n<\/ul>\n<p>As a part of our team, you&#8217;ll have the opportunity to grow into various roles based on your interest and performance and be involved in various projects. You may choose to expand your career into a deeper technical role as a Senior SaaS Engineer or pursue a career path in presales, onboarding, sales or even consultancy.<\/p>\n<p><strong>Requirements<\/strong><\/p>\n<p>To successfully fill this role, we are looking for someone with:<\/p>\n<ul>\n<li>An\u00a0<strong>Engineering\u00a0<\/strong>degree (in renewable energy, mechanical, electrical engineering or related field).<\/li>\n<li>0-3 years of experience.<\/li>\n<li>Full proficiency in\u00a0<strong>English<\/strong>.<\/li>\n<li>Strong analytical skills to analyse data flows through FTP, API or SQL Data collectors, UI dashboards etc.<\/li>\n<li>Excellent communication skills and a\u00a0<strong>proactive\u00a0<\/strong>attitude.<\/li>\n<li>Interested in Customer Service, with a curious mindset, always looking for ways to improve processes and tooling.<\/li>\n<li>Interest in\u00a0<strong>SaaS\u00a0<\/strong>products and ready to deep dive into it.<\/li>\n<li>Experience with object-based programming programming languages (Javascript, Python, VBA).<\/li>\n<li>Experience with MySQL or other relational database management system.<\/li>\n<\/ul>\n<p><strong>Bonus points for:<\/strong><\/p>\n<ul>\n<li>Knowledge of French and\/or Dutch.<\/li>\n<li>Previous experience within the renewable energy sector.<\/li>\n<li>Knowledge of databases and operating systems.<\/li>\n<li>Reporting skills (e.g. PowerBI).<\/li>\n<\/ul>\n<p><strong>Benefits<\/strong><\/p>\n<p>Our offices are hidden in the centre of Brussels with a view on a pond, with ducks and a heron bringing a regular visit. In addition to a <strong>stimulating atmosphere<\/strong>\u00a0in a highly motivated group of people, 3E offers a unique\u00a0<strong>opportunity to further develop yourself in a company\/team<\/strong> with an ambitious growth plan, delivering innovative services.<\/p>\n<p><strong>Furthermore:<\/strong><\/p>\n<div>\n<ul>\n<li>Attractive salary package in line with your level of experience, including group insurance, hospital insurance, meal vouchers (9 euros), eco vouchers, representation allowance, company mobile phone + subscription, 32 days of vacation and a flex income plan.<\/li>\n<li>Sustainable transport: easy access with public transport, 100% reimbursement of public transport fare, bicycle allowance.<\/li>\n<li>Flexibility in our open-minded company.<\/li>\n<li>Trainings<\/li>\n<li>Home working (2 days per week)<\/li>\n<li>An international environment: projects in over 100 countries worldwide, colleagues of 20+ nationalities.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As a SaaS Engineer, you&#8217;ll play a key role in ensuring the smooth running of our services while maintaining a high level of customer satisfaction. You&#8217;ll be instrumental in maintaining&#8230;<\/p>\n","protected":false},"author":9475,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_company_name":"3E","_job_zagraniczne":"1","_company_website":"","_company_video":"","_remote_position":0,"_hide_expiration":"0","_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[35,145],"job-types":[2],"job_listing_tag":[],"class_list":{"0":"post-10020","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_category-energetyka","6":"job_listing_category-inne","7":"job_listing_type-umowa-o-prace","8":"work-model-praca-hybrydowa","9":"job-level-junior","11":"job-type-umowa-o-prace"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Junior SaaS Engineer - Jobtek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobtek.eu\/en\/stanowisko\/3e-junior-saas-engineer-brussels-belgia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Junior SaaS Engineer\" \/>\n<meta property=\"og:description\" content=\"As a SaaS Engineer, you&#8217;ll play a key role in ensuring the smooth running of our services while maintaining a high level of customer satisfaction. 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