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Do you thrive on solving complex technical challenges, leading a team, and making a real impact on customer operations? As our\u00a0Technical Leader, Crane & Lifting Equipment<\/strong>, you will play a pivotal role in keeping offshore rigs operational by guiding a skilled team and serving as the go-to technical authority for customers, service engineers, and internal NOV teams.<\/p>\n In this role, you will lead a growing team of Technical Advisors within the Aftermarket organization (COE Tier 3), overseeing critical technical escalations for NOV\u2019s installed base of cranes and lifting systems. You will combine hands-on troubleshooting expertise with people leadership, ensuring that your team delivers precise, professional technical support\u201424\/7, every day of the year.<\/p>\n This is a highly impactful position within our Technical Equipment Support Services (TESS) department, where your knowledge, collaboration, and leadership will help minimize customer downtime and strengthen NOV\u2019s global reputation for excellence.<\/p>\n About the Company<\/strong><\/p>\n NOV is a leading provider of technology, equipment, and services to the global oil and gas industry. Since 1862, we have pioneered innovations that improve the efficiency, safety, and environmental impact of operations worldwide.<\/p>\n Our Aftermarket group ensures that customers receive world-class support throughout the lifecycle of their equipment. Within this group, the TESS department provides fast, reliable, and expert technical assistance across the globe\u2014supported by powerful tools like\u00a0Tracker<\/strong>\u00a0and\u00a0eHawk\u2122 Remote Support<\/strong>, which allow us to troubleshoot issues whenever and wherever they arise.<\/p>\n At NOV, you will join a global family of dedicated professionals who collaborate, innovate, and push boundaries together.<\/p>\n What We Offer<\/strong><\/p>\n Key Responsibilities<\/strong><\/p>\n 1. Lead and develop a team of Technical Advisors<\/strong> 2. Serve as NOV\u2019s technical authority for crane systems<\/strong> 3. Troubleshoot and resolve advanced technical issues<\/strong> 4. Ensure accuracy and quality in technical documentation<\/strong> 5. Partner across internal departments<\/strong> 6. Represent NOV in customer interactions<\/strong> Qualifications & Skills<\/strong><\/p>\n Essential Qualifications<\/strong><\/p>\n Desired Qualifications<\/strong><\/p>\n Soft Skills\u00a0<\/strong><\/p>\n Do you thrive on solving complex technical challenges, leading a team, and making a real impact on customer operations? As our\u00a0Technical Leader, Crane & Lifting Equipment, you will play a…<\/p>\n","protected":false},"author":9475,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_company_name":"National Oilwell Varco","_job_zagraniczne":"1","_company_website":"","_company_video":"","_remote_position":0,"_hide_expiration":"0","_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[1143,34,146,37],"job-types":[2],"job_listing_tag":[],"class_list":{"0":"post-10243","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_category-budownictwo-morskie","6":"job_listing_category-oil-gas","7":"job_listing_category-inne-oil-gas","8":"job_listing_category-budownictwo","9":"job_listing_type-umowa-o-prace","11":"job-type-umowa-o-prace"},"acf":[],"yoast_head":"\n\n
\nGuide a multi-location team (Kristiansand and Molde), provide coaching, and support shift planning to ensure continuous 24\/7 delivery of technical support.<\/p>\n
\nAct as the primary escalation point for complex technical issues, supporting customers, field service engineers, and cross-functional teams.<\/p>\n
\nApply deep knowledge of crane and lifting equipment to diagnose challenges and collaborate with Product Engineering to implement effective solutions.<\/p>\n
\nApprove technical reports, damage assessments, and recommendations with a focus on precision, structure, and professionalism.<\/p>\n
\nWork closely with Engineering, Sales, Rentals, and the Workshop to deliver seamless customer support and drive operational excellence.<\/p>\n
\nParticipate in customer meetings as a trusted technical advisor, offering insights that help prevent downtime and enhance operational performance.<\/p>\n\n
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