{"id":7943,"date":"2026-01-05T00:31:20","date_gmt":"2025-10-15T07:55:49","guid":{"rendered":"https:\/\/jobtek.eu\/?post_type=job_listing&#038;p=7943"},"modified":"2026-04-10T07:28:14","modified_gmt":"2026-04-10T05:28:14","slug":"kk-wind-solutions-polska-sp-z-o-o-lead-customer-claims-goleniowska-szczecin","status":"publish","type":"job_listing","link":"https:\/\/jobtek.eu\/en\/stanowisko\/kk-wind-solutions-polska-sp-z-o-o-lead-customer-claims-goleniowska-szczecin\/","title":{"rendered":"Lead &#8211; Customer Claims"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/kkwindsolutions-career.talent-soft.com\/Handlers\/Image.ashx?imagetype=banner\" \/><\/p>\n<p class=\"kk-description-section\"><strong>Responsibilities<\/strong><\/p>\n<div class=\"kk-section-list-wrapper\">\n<ul>\n<li>Prioritise and escalate customer claims based on impact and urgency<\/li>\n<li>Act as the main contact for NCR and repair handling for assigned customers<\/li>\n<li>Strengthen global NCR processes and improve component quality<\/li>\n<li>Collaborate across departments: purchasing, warehouse, production, sales, and quality<\/li>\n<li>Lead negotiations and build strong customer relationships<\/li>\n<li>Communicate effectively across all levels of the organisation<\/li>\n<li>Demonstrate commercial and financial awareness<\/li>\n<li>Take ownership of claim resolution and drive continuous improvement<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p class=\"kk-description-section\"><strong>Our requirements<\/strong><\/p>\n<div class=\"kk-section-list-wrapper\">\n<ul>\n<li>Bachelor\u2019s degree in Mechanical, Electrical, or related field<\/li>\n<li>Minimum 3 years of experience in customer claims or similar role<\/li>\n<li>Strong communication and negotiation skills<\/li>\n<li>Problem-solving mindset and decision-making ability<\/li>\n<li>Fluent English (negotiation level)<\/li>\n<li>Ability to work in a fast-paced, global environment<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"kk-description-section\">\n<p><strong>We offer<\/strong><\/p>\n<p class=\"kk-section-list-wrapper\">At KK Wind Solutions, we offer you the opportunity to collaborate with colleagues across cultures in developing innovative greentech solutions. Founded on our long history as an industry pioneer and strong financial position, we are always looking for ways to improve our business and encourage new ideas and fresh perspectives. Combined with a flat hierarchical structure and a positive and informal working environment with a can-do attitude, this allows our employees to grow both personally and professionally.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/kkwindsolutions-career.talent-soft.com\/Handlers\/Image.ashx?path=ROOT%252fBenefit_PL.jpg\" \/><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Responsibilities Prioritise and escalate customer claims based on impact and urgency Act as the main contact for NCR and repair handling for assigned customers Strengthen global NCR processes and improve&#8230;<\/p>\n","protected":false},"author":9475,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_company_name":"KK Wind Solutions Polska Sp. z o.o.","_job_zagraniczne":"0","_company_website":"","_company_video":"","_remote_position":0,"_hide_expiration":"0","_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[35,72],"job-types":[2],"job_listing_tag":[],"class_list":{"0":"post-7943","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_category-energetyka","6":"job_listing_category-oze","7":"job_listing_type-umowa-o-prace","9":"job-type-umowa-o-prace"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - 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