{"id":8049,"date":"2025-12-10T00:31:20","date_gmt":"2025-10-20T09:57:21","guid":{"rendered":"https:\/\/jobtek.eu\/?post_type=job_listing&#038;p=8049"},"modified":"2026-02-19T00:00:10","modified_gmt":"2026-02-18T23:00:10","slug":"palfinger-marine-norway-as-technical-support-specialist-f-m-d-sofia-bulgaria","status":"expired","type":"job_listing","link":"https:\/\/jobtek.eu\/en\/?post_type=job_listing&p=8049","title":{"rendered":"Technical Support Specialist (f\/m\/d)"},"content":{"rendered":"<p>Join our Global Business Services Center in Sofia as a\u00a0<strong>Technical Support Specialist<\/strong>\u00a0(f\/m\/d) for Microsoft Dynamics 365 CRM \u2014 we\u2019re looking for someone proactive, detail\u2011oriented, and ready to communicate and collaborate effectively.<\/p>\n<p><strong data-start=\"0\" data-end=\"25\">YOUR RESPONSIBILITIES<\/strong><\/p>\n<ul data-start=\"28\" data-end=\"619\">\n<li data-start=\"28\" data-end=\"149\">Monitor and manage daily bugs (automated and user-reported) in Freshdesk and Azure DevOps, ensuring timely resolution<\/li>\n<li data-start=\"150\" data-end=\"279\">Act as 2nd-line support for Microsoft Dynamics 365 CRM, including issue diagnosis, ticket handling, and escalation management<\/li>\n<li data-start=\"280\" data-end=\"384\">Support release testing, UI\/UX reviews, and documentation of new features, test cases, and processes<\/li>\n<li data-start=\"385\" data-end=\"489\">Maintain and update CRM configurations, manage CRM&lt;&gt;CPQ status updates, and handle bulk data changes<\/li>\n<li data-start=\"490\" data-end=\"619\">Analyze and document integration issues between CRM, SAP, and PALDESK applications, and oversee cleanup of old\/duplicate bugs<\/li>\n<\/ul>\n<hr data-start=\"621\" data-end=\"624\" \/>\n<p><strong data-start=\"626\" data-end=\"649\">YOUR QUALIFICATIONS<\/strong><\/p>\n<ul data-start=\"652\" data-end=\"1049\">\n<li data-start=\"652\" data-end=\"724\">Minimum 2 years\u2019 experience in customizing and testing CPQ solutions<\/li>\n<li data-start=\"725\" data-end=\"807\">Bachelor\u2019s degree in Computer Science, Information Systems, or a related field<\/li>\n<li data-start=\"808\" data-end=\"919\">Solid understanding of software development concepts, APIs (REST, RPC), and system integration fundamentals<\/li>\n<li data-start=\"920\" data-end=\"991\">Strong troubleshooting, problem-solving, and multitasking abilities<\/li>\n<li data-start=\"992\" data-end=\"1049\">Excellent command of English, both written and spoken<\/li>\n<\/ul>\n<hr data-start=\"1051\" data-end=\"1054\" \/>\n<p><strong data-start=\"1056\" data-end=\"1068\">WE OFFER<\/strong><\/p>\n<ul data-start=\"1071\" data-end=\"1422\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-start=\"1071\" data-end=\"1199\">Work-life balance: 25 days paid leave, flexible start and end of the working day, and a balance between home and office work<\/li>\n<li data-start=\"1200\" data-end=\"1259\">Additional health insurance, annual and holiday bonuses<\/li>\n<li data-start=\"1260\" data-end=\"1323\">Professional development: variety of training opportunities<\/li>\n<li data-start=\"1324\" data-end=\"1398\">Sports and nutrition benefits: sports card discounts and food vouchers<\/li>\n<li data-start=\"1399\" data-end=\"1422\" data-is-last-node=\"\">Transport allowance<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Join our Global Business Services Center in Sofia as a\u00a0Technical Support Specialist\u00a0(f\/m\/d) for Microsoft Dynamics 365 CRM \u2014 we\u2019re looking for someone proactive, detail\u2011oriented, and ready to communicate and collaborate&#8230;<\/p>\n","protected":false},"author":9475,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_company_name":"Palfinger Marine Norway AS","_job_zagraniczne":"1","_company_website":"","_company_video":"","_remote_position":0,"_hide_expiration":"0","_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[37,147],"job-types":[2],"job_listing_tag":[],"class_list":{"0":"post-8049","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_category-budownictwo","6":"job_listing_category-inne-budownictwo","7":"job_listing_type-umowa-o-prace","8":"work-model-praca-hybrydowa","9":"job-level-specjalista","11":"job-type-umowa-o-prace"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - 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