Service Engineer NOWOŚĆ

Opis stanowiska

At DEIF A/S, we specialise in the development and manufacturing of electronic devices designed to seamlessly control and switch between various energy sources, including solar, wind, diesel, and batteries, for efficient and reliable power production. As Service Engineer, you’ll join DEIF’s Global Service Organisation in the 1st Line Service Team at our office in Zagreb, Croatia. You’ll serve as the primary technical expert, providing top-tier support to customers and partners. Your role will include consulting customers and partners in pre- and after-sales activities in complex cases and driving service improvements.

“This role is perfect for someone who enjoys solving complex technical issues while mentoring and sharing knowledge with colleagues and other stakeholders”, says Palle Lind Nielsen, Department Manager of Global Service.

“It’s not just an exciting job – it’s also incredibly versatile. One day, you might be helping a marine customer troubleshoot a complex power management setup on a vessel, and the next, advising a partner on how to integrate our controllers into a hybrid energy system.”

The working place is based in Zagreb, Croatia. To find the right candidate, we offer flexible work arrangements.  

Main responsibilities and tasks

• Provide expert-level technical support and troubleshooting for complex customer cases
• Build structures (tools and ways of working) and foster global cooperation between global teams
• Collaborate with Sales and engage in both pre- and after-sales activities
• Execute technical training for customers and DEIF employees
• Service visits in connection with commissioning, replacement of products and troubleshooting

What you’ll bring

• A degree in Automation Technology, Electrical Engineering, Marine Engineering, or similar
• Experience as a Service Engineer, Application Engineer, or in a related role
• Proficiency in PLC programming, ideally with CODESYS (IEC 61131-3, ST)
• Familiarity with Power Management and protection devices is a plus
• Good English skills in speaking and writing
• Strong interest in using various digital tools